Privacy Policy
Effective date: September 14, 2026
Custom AI Business Solutions LLC ("CAIBS," "we," "us," or "our") operates trycaibs.com and provides lead generation services to home technology integrators. This policy explains what information we collect, why we collect it, and what we do with it.
Who we are
Custom AI Business Solutions LLC
1111 East I-65 Service Rd South, Ste 104
Mobile, AL 36606
[email protected]
(251) 289-1852
Information we collect
Information you give us. When you book a strategy call through our website, we ask for your first and last name, phone number, email address, company name, team size, where most of your projects come from, your residential/commercial work mix, and your typical project value. You provide this voluntarily by completing our booking form.
Information we collect automatically. When you visit trycaibs.com, our hosting and security providers may log your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use Cloudflare Turnstile to distinguish human visitors from automated bots.
Information from advertising platforms. If you reach us through a paid advertisement, the advertising platform may tell us which campaign or ad you came from. We may in the future use advertising pixels, including the Meta Pixel, to measure ad performance and build audiences. If and when we do, those pixels will collect browsing information about your visit as described in the relevant platform's own privacy policy.
How we use your information
We use the information we collect to:
Schedule, confirm, and conduct your strategy call
Contact you by phone, email, and text message about your appointment and our services
Understand your business so we can assess fit and prepare for the call
Provide, operate, and improve our services
Send invoices, process payments, and administer your account if you become a client
Comply with legal obligations and enforce our agreements
We do not sell your personal information.
Text messages
If you provide your phone number and check the consent box on our booking form, you agree to receive text messages from CAIBS about your appointment and our services. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at [email protected] or (251) 289-1852.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing related to text messaging is limited to the service providers that help us deliver those messages, and those providers are not permitted to use the information for their own purposes.
How we share information
We share personal information only with service providers that help us run our business, and only to the extent they need it to perform their function. These include:
HighLevel (GoHighLevel/LeadConnector) — our customer relationship management, forms, scheduling, and messaging platform
Stripe — payment processing for clients
Google Workspace — business email and calendar
Cloudflare — website security, performance, and bot protection
Meta Platforms — advertising delivery and measurement
We may also disclose information when required by law, in response to valid legal process, or to protect our rights, property, or safety or that of others. If our business is sold or merged, information may transfer as part of that transaction.
Cookies and similar technologies
Our website and the platforms we use may set cookies to keep the site working correctly, remember your preferences, and measure traffic. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site function.
How long we keep information
We keep booking and contact information for as long as needed to provide our services and for a reasonable period afterward for business records, tax, and legal purposes. You may ask us to delete your information at any time using the contact details below, and we will do so unless we are required to keep it.
Your choices and rights
You can:
Ask what personal information we hold about you
Ask us to correct information that is inaccurate
Ask us to delete your information
Opt out of text messages by replying STOP
Unsubscribe from marketing emails using the link in any email we send
Depending on where you live, you may have additional rights under state privacy laws. To exercise any of these, email [email protected].
Security
We use reasonable administrative and technical safeguards to protect the information we hold, and we rely on established providers who maintain their own security programs. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be posted here before they take effect.
Contact us
Questions about this policy or about the information we hold:
Custom AI Business Solutions LLC
1111 East I-65 Service Rd South, Ste 104
Mobile, AL 36606
[email protected] (251) 289-1852